Submitting stock files, receiving your tune and keeping access tied to the right truck.
Files for your order
Upload stock files and supporting logs through the requested upload area for the correct paid order. Submit only files for your vehicle that you are authorized to share. Keep an untouched backup of the original stock file. Include the reading tool and control-unit information when requested. Do not upload malicious files, unrelated personal information or another person’s proprietary files without permission.
Formats and version history
The upload system accepts .bin, .ctz, .aut, .txt, .log and .zip files up to 20 MB per file. Empty files are not accepted. Replacements retain earlier versions in the order’s upload history. An upload receipt or accepted file extension confirms submission, not that a file is safe, compatible or ready to flash; VCC must review it before use.
Delivery and access periods
Follow the EZ LYNK delivery instructions provided for your order. With 4-Week Support, support and delivered-file access last 28 days from the first tune delivery. Revisions and replacement files do not restart this period. Lifetime File Access keeps access to purchased files, with tuning support limited to the initial 28 days. Continued Support also includes ongoing file-related tuning help for the original accepted setup. Existing Lifetime Support purchases retain their original coverage. Stock-upload history is separate from delivered-tune access. Expiration of a 28-day file-access period ends future file access; it does not recall a file already downloaded.
Permitted use and transfer
You may use the delivered calibration on the vehicle identified in your order. Do not resell, publish or distribute it for other vehicles. Support and file access may transfer to a new owner of the same truck after verification by VCC; they cannot transfer to another truck. Only the unexpired portion of a 4-Week plan transfers. Contact the shop instead of sharing your account login.
Access and handling
Files are associated with the relevant account and order. Authorized shop staff and service providers may access or process them as needed to review the setup and provide the service. They are not a public file-sharing library. We handle retention, deletion requests and ownership-transfer information as described in the Privacy Policy. Keep your own backups; the upload center is not a general backup service.
Questions before installation
Do not flash a demo attachment or a file intended for a different vehicle. If a delivery is unclear, a download fails or you suspect a file is incorrect, stop and contact VCC through the order conversation or at VCC.Tuning@gmail.com. Share the order reference and error details so we can check the correct version and next step.
Contact VCC Tuning
Use your order conversation or email VCC.Tuning@gmail.com. Include your order number when your question relates to a purchase.
Open your orders